We normally ship within one business day after you place your order, but we will never ship later than four business days after you place your order without contacting you to explain the reason.
REFUNDS AND RETURNS:
We have a no-cancellation, all sales are final policy. We only accept returns on defective merchandise. We require that you ship defective merchandise back to us for our inspection before we issue a refund or exchange, in our discretion.
We use the latest encryption technology to protect your credit card and other information. All orders placed through the shopping cart can be made using secure server software (SSL). It encrypts all of your information, including your credit card number, name, address and phone number, so that it cannot be read by anyone else on the Internet.
If you still don’t want to use your credit card, you can pay by Paypal or email us to arrange to pay by check.
If you have difficulty using the secure order form and are using an older browser, you may need to update the ‘secure’ portion of your browser. You can email us for details or call us with your credit card information.
We respect your privacy and do not tolerate spam. We will not rent or sell your name, address, email address, credit card information or any other personal information to anyone, unless legally required to do so or we receive your consent to do so.
We do not share your browsing or buying patterns with any third parties or other companies.
We do not participate in advertising networks and do not track your searches or product browsing across multiple websites. We do use Google Analytics.
When you create an account we will send you notifications regarding your account, your orders, and occasional special announcements. You may subscribe to or opt out of receiving newsletters and special announcements at any time.
DISTRIBUTION & SALES:
WEB STORE ORDERS & CUSTOMER SERVICE: